Contact us
We're a small independent team. We read every message and aim to respond within 2 working days.
Are you a stairlift installer, walk-in bath fitter, or other home adaptation specialist? Apply to be listed in our directory.
[email protected] →Found outdated or incorrect details about a provider? Let us know and we'll investigate within 48 hours.
[email protected] →Journalist writing about home adaptations, mobility aids, or consumer protection? We're happy to provide data and commentary.
[email protected] →Interested in featured listings, advertising, or other commercial partnerships? Read our commercial terms first.
[email protected] →Questions about how we handle your data, or to submit a data subject access request under GDPR.
[email protected] →Anything else — questions about our methodology, feedback, or suggestions for improving the directory.
[email protected] →General contact
For providers
If you are a home adaptation specialist and would like to be listed, or if you have already been listed and would like to claim and update your profile, email us at [email protected] with the following information:
- Your Companies House registration number
- The service(s) you provide
- The areas you cover
- Any industry accreditations you hold (BHTA, LEIA, TrustMark, etc.)
- Your website and contact details
Basic listings are free. We verify all applications before publishing. See our verification methodology.
Complaints
If you have a complaint about a provider listed on MobilityVerified, please contact us at [email protected]. We take all complaints seriously and investigate within 5 working days. For complaints about BHTA members, you can also contact the BHTA directly.